Privacy Policy
Your privacy is our priority. Learn how Drive Kart responsibly manages and secures your personal information.
Our Privacy Commitment
We collect only what we need to provide you with seamless travel experiences. We never sell your personal data to third-party advertisers. Your information is encrypted, securely stored, and strictly controlled.
1. Information We Collect
To provide our ground transportation services effectively, we collect the following types of information when you register, book a ride, or interact with our platform:
Personal Data
Name, phone number, email address, and emergency contact details.
Payment Info
Encrypted payment tokens necessary to securely process your transactions.
Location Data
Live GPS tracking during active rides to ensure safety and accurate billing.
2. How We Use Your Information
We rely on legitimate business interests to process your data, including fulfilling contracts (completing your rides) and ensuring legal compliance. Specifically, we use it to:
- Facilitate instant account creation and frictionless logon processes.
- Match you with nearby, highly-rated professional chauffeurs.
- Dispatch real-time SMS or WhatsApp alerts regarding driver arrival and trip status.
- Send essential transactional communications (invoices, receipts, booking confirmations).
3. Sharing Your Information
We only share your information under the following strict conditions:
- With Trusted Partners: We share essential ride details (pickup location, destination, your name) with your assigned driver solely to execute the service.
- Payment Processors: We utilize bank-grade payment gateways globally certified for PCI-DSS compliance.
- Legal Obligations: If legally mandated by courts governing the jurisdiction of India.
4. Data Security
We implement robust technical and organizational security protocols to protect your data. All traffic between your device and our servers is secured with TLS/SSL encryption. While we strive to protect your personal information, no internet transmission is 100% secure; thus, we cannot guarantee absolute security against highly sophisticated attacks.
Total Control
You have the right to request a full deletion of your account and associated personal data at any time.
5. Contact Us
If you have questions, comments, or concerns regarding your privacy and our data practices, please reach out to our dedicated Privacy Officer:
Privacy Officer: support@drivekart.in
Driver Kart
F302 Sarda Vihar, Mumfordganj
Prayagraj, UP - India